Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and with tags still attached. You’ll also need the receipt or proof of purchase. 

To start a return, you can submit a return request through your customer account. If you do not have a customer account please contact us at support@wrappedinyhwh.com and attach a screenshot of your purchase to the email.  Please note that returns will need to be sent to the following address:

2112 Broadway St. NE Ste 225 #394 Minneapolis, MN 55413 

 

Return Shipping Costs
Please note that WRAPPED IN YHWH does not provide prepaid return shipping labels. Customers are responsible for all return shipping fees. We highly recommend purchasing tracking or shipping insurance for your return package, as we are unable to process refunds or exchanges for items that are lost or damaged in transit back to us.
Items sent back to us without first requesting a return will not be accepted. 
Shipping Costs will not be refunded.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us.